School Readiness Funding Packages
Programs | Coaching and Mentoring | Customised Packages | Flexible Funding
What would this year look like if your team felt steady handling behaviour that challenges them, term after term?
School Readiness Funding packages for Victorian kindergartens and long day care services, built around the three funded priority areas: Wellbeing, Communication, and Access & Inclusion.
What would this year look like if your team felt steady handling behaviour that challenges them, term after term?
School Readiness Funding packages for Victorian kindergartens and long day care services, built around the three funded priority areas: Wellbeing, Communication, and Access & Inclusion.
Your Funding
The three priority areas

Wellbeing
Through the exploration of the importance of our own needs and wellbeing, we can apply this knowledge to the children that we work with each day.
Wellbeing deserves a deeper look than colouring books and motivational quotes.

Communication
Children's ability to articulate their feelings and emotions is also fundamental to the holistic elements of 'readiness'. In our coaching, we explore how educators can understand the ways children use every tool at their disposal to communicate their wants, needs and feelings.

Access & Inclusion
Every child should start school with a positive foundation of skills and knowledge.
By exploring the individual needs of the children in your care, your team can design programs where each child's individual factors are considered and planned for.
Your Funding
The three priority areas

Wellbeing
Through the exploration of the importance of our own needs and wellbeing, we can apply this knowledge to the children that we work with each day.
Wellbeing deserves a deeper look than colouring books and motivational quotes.

Communication
Children's ability to articulate their feelings and emotions is also fundamental to the holistic elements of 'readiness'. In our coaching, we explore how educators can understand the ways children use every tool at their disposal to communicate their wants, needs and feelings.

Access & Inclusion
Every child should start school with a positive foundation of skills and knowledge.
By exploring the individual needs of the children in your care, your team can design programs where each child's individual factors are considered and planned for.
Our Coaching and Mentoring packages offer tailored, place-based support for services that want more than a one-off workshop. Our coaches and mentors walk alongside educators as critical friends, drawing on positive psychology, strengths-based practice and the Phoenix Cups Framework to grow confidence, capability and wellbeing over time. Every package is customised, place-based, grounded in your community context, and shaped by the real priorities emerging from your day-to-day work.
There is no set agenda and no one-size-fits-all approach. Instead, our coaches listen deeply, observe in-situ, and collaborate with educators and leaders to co-design goals, actions and reflective questions specific to your setting. Together we explore curriculum, pedagogy, behaviour as an attempt to meet needs, as well as team dynamics and leadership, with a focus on practical, solutions-focused ideas that are achievable rather than overwhelming.
Whether you are new to the sector and seeking a trusted mentor, a seasoned leader wanting a thinking partner for quality improvement, or a whole team ready to shift culture, coaching creates space for honest reflection, gentle challenge and growth. Educators consistently report improved practice, stronger wellbeing and more cohesive teams when coaching is embedded as part of their professional learning journey.
- ✓Work alongside you to co-design a tailored coaching and mentoring plan that reflects your service's philosophy, community context and Quality Improvement priorities.
- ✓Spend time in your learning environments, observing practice and offering on-the-spot support, modelling and feedback, as well as optional written QIP recommendations.
- ✓Facilitate reflective one-on-one and small group conversations that explore pedagogy, curriculum, children's needs, wellbeing and leadership through a strengths-based lens.
- ✓Support you to set meaningful goals, track progress and celebrate growth so that change is sustainable and aligned with the National Quality Framework.
By the end of the coaching and mentoring package, participants will possess:
Positions behaviour, children's, young people's and adults', as the best attempt to meet needs at the time, shaping coaching that supports needs-meeting environments, relational leadership and cup-filling cultures.
Emphasises autonomy, competence and relatedness as core human needs, guiding coaching conversations that honour educator voice, build skill and strengthen relationships.
Our coaching and mentoring is grounded in strengths-based approaches, using power-with relationships as equal partnership and the mobilisation of educators' existing strengths to build hope, confidence and sustainable, positive change.
Coaching focuses on strengths, wellbeing and flourishing, not deficits, aligning professional growth with what energises and sustains educators, and creating supportive relationships where hope, motivation and meaning become the drivers of lasting change.
Our Coaching and Mentoring packages offer tailored, place-based support for services that want more than a one-off workshop. Our coaches and mentors walk alongside educators as critical friends, drawing on positive psychology, strengths-based practice and the Phoenix Cups Framework to grow confidence, capability and wellbeing over time. Every package is customised, place-based, grounded in your community context, and shaped by the real priorities emerging from your day-to-day work.
There is no set agenda and no one-size-fits-all approach. Instead, our coaches listen deeply, observe in-situ, and collaborate with educators and leaders to co-design goals, actions and reflective questions specific to your setting. Together we explore curriculum, pedagogy, behaviour as an attempt to meet needs, as well as team dynamics and leadership, with a focus on practical, solutions-focused ideas that are achievable rather than overwhelming.
Whether you are new to the sector and seeking a trusted mentor, a seasoned leader wanting a thinking partner for quality improvement, or a whole team ready to shift culture, coaching creates space for honest reflection, gentle challenge and growth. Educators consistently report improved practice, stronger wellbeing and more cohesive teams when coaching is embedded as part of their professional learning journey.
- ✓Work alongside you to co-design a tailored coaching and mentoring plan that reflects your service's philosophy, community context and Quality Improvement priorities.
- ✓Spend time in your learning environments, observing practice and offering on-the-spot support, modelling and feedback, as well as optional written QIP recommendations.
- ✓Facilitate reflective one-on-one and small group conversations that explore pedagogy, curriculum, children's needs, wellbeing and leadership through a strengths-based lens.
- ✓Support you to set meaningful goals, track progress and celebrate growth so that change is sustainable and aligned with the National Quality Framework.
By the end of the coaching and mentoring package, participants will possess:
Positions behaviour, children's, young people's and adults', as the best attempt to meet needs at the time, shaping coaching that supports needs-meeting environments, relational leadership and cup-filling cultures.
Emphasises autonomy, competence and relatedness as core human needs, guiding coaching conversations that honour educator voice, build skill and strengthen relationships.
Our coaching and mentoring is grounded in strengths-based approaches, using power-with relationships as equal partnership and the mobilisation of educators' existing strengths to build hope, confidence and sustainable, positive change.
Coaching focuses on strengths, wellbeing and flourishing, not deficits, aligning professional growth with what energises and sustains educators, and creating supportive relationships where hope, motivation and meaning become the drivers of lasting change.
Coaching & Mentoring, listed as its own item on the SRF menu. Your team also gets complimentary access to the Phoenix Support learning dashboard, with resources on behaviour for everyone to draw on before the first visit.
Learn more about Coaching & Mentoring →Fostering Wellbeing, a workshop delivered as a 5.5-hour online course or tailored in person to match what your service can take on, bundled with coaching and mentoring.
Learn more about Fostering Wellbeing →Fostering Wellbeing in Action, for teams who've completed Fostering Wellbeing.
- ✓Delivered in-service by one Phoenix Support facilitator
- ✓A 5-hour workshop, run as a Saturday session, two evenings, or a pupil-free day to suit your roster
- ✓Works through each individual Cup in real practice, hands-on rather than conceptual
Created by Dr Louise Porter and Sandi Phoenix, BESST is available as a self-paced online course, our recommended option for most services. A live group Masterclass can be arranged for cohorts of 30 or more, at the same per-head rate as the online course. BESST sits on the SRF menu alongside Coaching & Mentoring, so a service doesn't have to choose one over the other.
Enrol in the BESST online course →Coaching & Mentoring, listed as its own item on the SRF menu. Your team also gets complimentary access to the Phoenix Support learning dashboard, with resources on behaviour for everyone to draw on before the first visit.
Learn more about Coaching & Mentoring →Fostering Wellbeing, a workshop delivered as a 5.5-hour online course or tailored in person to match what your service can take on, bundled with coaching and mentoring.
Learn more about Fostering Wellbeing →Fostering Wellbeing in Action, for teams who've completed Fostering Wellbeing.
- ✓Delivered in-service by one Phoenix Support facilitator
- ✓A 5-hour workshop, run as a Saturday session, two evenings, or a pupil-free day to suit your roster
- ✓Works through each individual Cup in real practice, hands-on rather than conceptual
Created by Dr Louise Porter and Sandi Phoenix, BESST is available as a self-paced online course, our recommended option for most services. A live group Masterclass can be arranged for cohorts of 30 or more, at the same per-head rate as the online course. BESST sits on the SRF menu alongside Coaching & Mentoring, so a service doesn't have to choose one over the other.
Enrol in the BESST online course →Customised Packages
Choose the days that suit your team
Design your own package: choose any of the three days below, as many times as you like, spread across the year, and we'll bundle them into one quote.
All packages below exclude GST and travel.

6 hours
Coaching & Mentoring (C&M)
A 6-hour day during service operational hours
- ✓We come to you, no need to work after hours
- ✓Facilitators walk alongside educators throughout the day
- ✓Learning environment observations with in-the-moment 1:1 coaching and mentoring
- ✓Leadership coaching and staff meetings
- ✓Quality Improvement recommendations

5 + 1 hours
C&M + PC
5 hours of coaching and mentoring, followed by a 1-hour team professional conversation (PC)
- ✓We come to you, a combination of during and after operational hours
- ✓Facilitators walk alongside educators throughout the day
- ✓Learning environment observations with 1:1 coaching and mentoring
- ✓A strengths-based, solution-focussed professional conversation and leadership coaching
- ✓Quality Improvement recommendations

4 + 2.5 hours
C&M + Workshop
4 hours of coaching and mentoring, followed by a 2.5-hour team workshop
- ✓We come to you, a combination of during and after operational hours
- ✓Facilitators walk alongside educators throughout the day
- ✓Learning environment observations with 1:1 coaching and mentoring
- ✓Quality Improvement recommendations
Booking more than one day? Your package includes phone and email support throughout the year, and we apply any bundle discount in your quote.
Customised Packages
Choose the days that suit your team
Design your own package: choose any of the three days below, as many times as you like, spread across the year, and we'll bundle them into one quote.
All packages below exclude GST and travel.

6 hours
Coaching & Mentoring (C&M)
A 6-hour day during service operational hours
- ✓We come to you, no need to work after hours
- ✓Facilitators walk alongside educators throughout the day
- ✓Learning environment observations with in-the-moment 1:1 coaching and mentoring
- ✓Leadership coaching and staff meetings
- ✓Quality Improvement recommendations

5 + 1 hours
C&M + PC
5 hours of coaching and mentoring, followed by a 1-hour team professional conversation (PC)
- ✓We come to you, a combination of during and after operational hours
- ✓Facilitators walk alongside educators throughout the day
- ✓Learning environment observations with 1:1 coaching and mentoring
- ✓A strengths-based, solution-focussed professional conversation and leadership coaching
- ✓Quality Improvement recommendations

4 + 2.5 hours
C&M + Workshop
4 hours of coaching and mentoring, followed by a 2.5-hour team workshop
- ✓We come to you, a combination of during and after operational hours
- ✓Facilitators walk alongside educators throughout the day
- ✓Learning environment observations with 1:1 coaching and mentoring
- ✓Quality Improvement recommendations
Booking more than one day? Your package includes phone and email support throughout the year, and we apply any bundle discount in your quote.
A travel fee of $89.40 per hour is charged from the nearest capital city CBD. We have local facilitators based in Melbourne, Brisbane and Sydney. You can choose an interstate facilitator, which may incur flight costs.
If you need a facilitator to stay overnight, we support rural and regional communities directly. Our overnight fee is quoted upon request.
For an all-inclusive upfront quote, contact us and we'll work out the right bundle for you, apply any bundle discount, and calculate travel fees or additional charges. All fees on this page are GST exclusive.
We offer free needs assessment meetings with one of our team.
Contact Us for a Needs AssessmentIf you're eligible for flexible funding, we've popped the courses below for your consideration.
Delivered as an in-service workshop or as an online self-paced program.
More about the online course →
Equips educators to nurture meaningful interactions with children.
More about the online course →
Explores the cognitive processes that build foundations for mathematical understanding in the early years.
More about the online course →A travel fee of $89.40 per hour is charged from the nearest capital city CBD. We have local facilitators based in Melbourne, Brisbane and Sydney. You can choose an interstate facilitator, which may incur flight costs.
If you need a facilitator to stay overnight, we support rural and regional communities directly. Our overnight fee is quoted upon request.
For an all-inclusive upfront quote, contact us and we'll work out the right bundle for you, apply any bundle discount, and calculate travel fees or additional charges. All fees on this page are GST exclusive.
We offer free needs assessment meetings with one of our team.
Contact Us for a Needs AssessmentIf you're eligible for flexible funding, we've popped the courses below for your consideration.
Delivered as an in-service workshop or as an online self-paced program.
More about the online course →
Equips educators to nurture meaningful interactions with children.
More about the online course →
Explores the cognitive processes that build foundations for mathematical understanding in the early years.
More about the online course →
Embedded the Phoenix Cups framework into their service philosophy and moved from Meeting the NQS to Exceeding in all areas, with AEDC developmental vulnerability data dropping from 24.1% in 2015 to 7.8% in 2021.
Read the case study →
Two years into a School Readiness Funding partnership, this team moved from what staff describe as survival mode to a culture of shared understanding, using the Phoenix Cups framework and trauma-sensitive practice in a community where 30.3% of children are identified as vulnerable in at least one developmental domain.
Read the case study →
Embedded the Phoenix Cups framework into their service philosophy and moved from Meeting the NQS to Exceeding in all areas, with AEDC developmental vulnerability data dropping from 24.1% in 2015 to 7.8% in 2021.
Read the case study →
Two years into a School Readiness Funding partnership, this team moved from what staff describe as survival mode to a culture of shared understanding, using the Phoenix Cups framework and trauma-sensitive practice in a community where 30.3% of children are identified as vulnerable in at least one developmental domain.
Read the case study →On the Day
What to expect during Coaching & Mentoring
Each visit is customised to the needs of your service. Your facilitator will:
- ✓Spend time coaching and mentoring all educators
- ✓Visit learning environments to observe environment, program and curriculum decisions, and discuss concerns with key staff in the learning environment
- ✓Tailor advice to what they observe and to educators' questions, building the service's capacity to support every child's school readiness
- ✓Give educators the chance to ask questions and discuss school readiness one-on-one with the facilitator at any point during the day
On days with a professional conversation or workshop
- ✓Either give leadership staff verbal advice based on their observations, or write coaching and mentoring notes for leadership to keep
- ✓Provide written resources for the service to use in daily practice, so the advice and recommendations keep being used after the visit
We recommend having an additional staff member available on the day. Your facilitator can then spend more time in learning environments, while the lead educator or another staff member has focussed conversations with them.
On the Day
What to expect during Coaching & Mentoring
Each visit is customised to the needs of your service. Your facilitator will:
- ✓Spend time coaching and mentoring all educators
- ✓Visit learning environments to observe environment, program and curriculum decisions, and discuss concerns with key staff in the learning environment
- ✓Tailor advice to what they observe and to educators' questions, building the service's capacity to support every child's school readiness
- ✓Give educators the chance to ask questions and discuss school readiness one-on-one with the facilitator at any point during the day
On days with a professional conversation or workshop
- ✓Either give leadership staff verbal advice based on their observations, or write coaching and mentoring notes for leadership to keep
- ✓Provide written resources for the service to use in daily practice, so the advice and recommendations keep being used after the visit
We recommend having an additional staff member available on the day. Your facilitator can then spend more time in learning environments, while the lead educator or another staff member has focussed conversations with them.
Our facilitators draw on the Phoenix Cups framework and a guidance approach, moving educators away from Behaviourism and toward humanism, building on the work of Rogers and Maslow, Ryan and Deci's Self-Determination Theory, Glasser's Choice Theory, guidance practitioners including Dr Louise Porter, and positive psychology.
Our principal facilitator is Sandi Phoenix, B.Psych.Sc. Our psychologist in residence is Dr Louise Porter, PhD, MA(Hons), MGiftedEd, DipEd, BA, BIntStuds, Child Psychologist. Louise's doctoral studies at the University of South Australia (2000), a qualitative study of caregivers' behaviour management practices with young children, form the primary research basis of our coaching model.
Coaching supports educators to understand children's emotional maturity, including anxious and fearful behaviour, aggressive behaviour, and hyperactivity and inattentive behaviour; social competence, including responsibility and respect; and physical health and wellbeing, including physical independence, domains drawn from the Australian Early Development Census.
Our facilitators draw on the Phoenix Cups framework and a guidance approach, moving educators away from Behaviourism and toward humanism, building on the work of Rogers and Maslow, Ryan and Deci's Self-Determination Theory, Glasser's Choice Theory, guidance practitioners including Dr Louise Porter, and positive psychology.
Our principal facilitator is Sandi Phoenix, B.Psych.Sc. Our psychologist in residence is Dr Louise Porter, PhD, MA(Hons), MGiftedEd, DipEd, BA, BIntStuds, Child Psychologist. Louise's doctoral studies at the University of South Australia (2000), a qualitative study of caregivers' behaviour management practices with young children, form the primary research basis of our coaching model.
Coaching supports educators to understand children's emotional maturity, including anxious and fearful behaviour, aggressive behaviour, and hyperactivity and inattentive behaviour; social competence, including responsibility and respect; and physical health and wellbeing, including physical independence, domains drawn from the Australian Early Development Census.
Coaching and mentoring maps to the National Quality Standard and Victoria's early years frameworks. Tap an item below to see the detail.
QA1 · Educational Program and Practice (Elements 1.1.1, 1.2.1, 1.2.3)
- Strengthens educators' capacity to design responsive, intentional programs through reflective conversations, observation and tailored feedback.
- Supports teams to embed guidance-oriented, needs-based approaches that enhance children's learning, engagement and wellbeing.
QA2 · Children's Health and Safety (Elements 2.1.1, 2.2.1, 2.2.2)
- Helps educators create emotionally and physically safe environments through flexible, calm, predictable and individualised rhythms and rituals, and attuned, relational practice.
- Builds confidence in recognising dysregulation, regulation needs and risk factors in everyday environments.
QA3 · Physical Environment (Elements 3.1.1, 3.2.1, 3.2.2)
- Supports educators to design learning environments that are welcoming, flexible and aligned with children's sensory, regulatory and developmental needs.
- Encourages reflective review of indoor/outdoor flow, materials, spaces for retreat and opportunities for autonomy.
QA4 · Staffing Arrangements (Elements 4.1.1, 4.2.1, 4.2.2)
- Enhances collaboration, communication and role clarity through strengths-based coaching conversations and team-wide reflective practice.
- Supports leaders to cultivate psychologically safe teams where educators feel valued, capable and connected.
QA5 · Relationships with Children (Elements 5.1.1, 5.1.2, 5.2.1)
- Builds educator confidence in forming secure, respectful and reciprocal relationships grounded in co-regulation and attuned interactions.
- Strengthens practice that sees behaviour as an expression of needs, allowing educators to respond with empathy and intentionality.
QA6 · Collaborative Partnerships with Families and Communities (Elements 6.1.1, 6.2.1, 6.2.2)
- Supports educators to communicate with families confidently and respectfully, sharing insights and strategies in ways that build trust.
- Helps services align their practice with community needs, culture and strengths through place-based coaching.
QA7 · Governance and Leadership (Elements 7.1.2, 7.2.1, 7.2.3)
- Strengthens leadership capacity in continuous improvement, reflective supervision and embedding the service philosophy into everyday practice.
- Supports leaders in developing meaningful QIP goals, monitoring progress and sustaining change through power-with relationships.
Early Years Learning Framework (EYLF v2.0)
- Secure, respectful and reciprocal relationships: coaching supports educators to enact relational, attuned practice with children, families and colleagues.
- Equity, inclusion and diversity: encourages reflection on bias and assumptions so practice becomes more inclusive and responsive to each child and family.
- Ongoing learning and reflective practice: positions coaching as a regular space for deep reflection, inquiry and refinement of pedagogy.
- Reflective practice: builds educators' capacity to critically reflect on decisions, routines and interactions and to link these to theory and outcomes.
- Professional collaboration: strengthens team conversations, shared language and collective responsibility for practice change.
- Learning environments: supports educators to design environments that are calm, predictable, engaging and responsive to children's needs and interests.
- Outcome 1, strong sense of identity: when educators feel supported and clear in their practice, they create environments where children feel secure, valued and understood.
- Outcome 3, strong sense of wellbeing: improved educator wellbeing, co-regulation and relational practice flow directly into children's emotional safety and resilience.
- Outcome 4, confident and involved learners: coaching helps educators remove barriers to engagement, plan rich learning experiences and support children's agency and curiosity.
Victorian Early Years Learning and Development Framework (VEYLDF)
- Outcome 1, Identity: supports educators to design curriculum, pedagogy and daily practices that honour each child's unique needs, strengths and cultural identity.
- Outcome 2, Community: strengthens educators' capacity to build inclusive, connected learning communities where every child experiences a sense of contribution and mutual care.
- Outcome 3, Wellbeing: builds staff capability to notice, interpret and respond to children's emotional states in ways that support safety, co-regulation and resilience.
- Outcome 4, Learning: strengthens educators' ability to plan, document and reflect on learning responsive to children's interests, needs, motivations and executive functioning.
- Outcome 5, Communication: encourages language-rich environments where children are supported to express ideas, negotiate, question and contribute to shared conversations with confidence.
VEYLDF Practice Principles
Our facilitators draw on the UN Convention on the Rights of the Child and the rights of persons with disability. They recognise all children as rights-holders, capable of participating in their social worlds through their relationships with others.
- Reflective practice: participants engage in reflective practice throughout the program and are encouraged to collaborate with other professionals through discussion forums.
- Partnerships with families: by building respectful relationships and strong partnerships with colleagues, family members and professionals, all parties work towards a shared goal to support each child's learning, development and positive outcomes through transitions from home to the service and from the service to school.
- High expectations for every child: educators reflect on and evaluate their professional beliefs, values and practices, exploring behaviour guidance principles that promote high expectations for every child, regardless of personal judgement about the child or their family background.
- Equity and diversity: educators view responses to children's behaviour as equitable, not equal. Fairness, equity and inclusion run through our packages, which consider each child's familial and community context alongside their individual capabilities and needs.
- Respectful relationships and responsive engagement: by building strong connections with children and their families, educators develop behavioural expectations that are fair and respectful to each child.
- Assessment for learning and development: assessment tools in our packages help educators gather information about a child's wellbeing, strengths, interests and relationships, and document behaviour with particular attention to any learning needs linked to an underlying, unmet need.
- Integrated teaching and learning approaches: the tools in this package help educators integrate teaching and learning approaches that support inclusion and access for every child at their service.
School Readiness Funding Priority Areas
- Access & Inclusion: supports leaders and educators to reflect on structural, cultural and relational factors affecting children's access to meaningful participation, and co-constructs inclusive strategies responsive to diverse abilities, cultures and family circumstances.
- Communication: helps educators refine communication styles, including 'say what you see, ask a question', and encourages language-rich interactions, shared book reading and conversational turn-taking.
- Wellbeing (social and emotional): strengthens educators' understanding of their own Cups profiles and stress patterns, and builds guidance-oriented approaches to children's behaviour that prioritise co-regulation and emotional literacy.
Coaching and mentoring maps to the National Quality Standard and Victoria's early years frameworks. Tap an item below to see the detail.
QA1 · Educational Program and Practice (Elements 1.1.1, 1.2.1, 1.2.3)
- Strengthens educators' capacity to design responsive, intentional programs through reflective conversations, observation and tailored feedback.
- Supports teams to embed guidance-oriented, needs-based approaches that enhance children's learning, engagement and wellbeing.
QA2 · Children's Health and Safety (Elements 2.1.1, 2.2.1, 2.2.2)
- Helps educators create emotionally and physically safe environments through flexible, calm, predictable and individualised rhythms and rituals, and attuned, relational practice.
- Builds confidence in recognising dysregulation, regulation needs and risk factors in everyday environments.
QA3 · Physical Environment (Elements 3.1.1, 3.2.1, 3.2.2)
- Supports educators to design learning environments that are welcoming, flexible and aligned with children's sensory, regulatory and developmental needs.
- Encourages reflective review of indoor/outdoor flow, materials, spaces for retreat and opportunities for autonomy.
QA4 · Staffing Arrangements (Elements 4.1.1, 4.2.1, 4.2.2)
- Enhances collaboration, communication and role clarity through strengths-based coaching conversations and team-wide reflective practice.
- Supports leaders to cultivate psychologically safe teams where educators feel valued, capable and connected.
QA5 · Relationships with Children (Elements 5.1.1, 5.1.2, 5.2.1)
- Builds educator confidence in forming secure, respectful and reciprocal relationships grounded in co-regulation and attuned interactions.
- Strengthens practice that sees behaviour as an expression of needs, allowing educators to respond with empathy and intentionality.
QA6 · Collaborative Partnerships with Families and Communities (Elements 6.1.1, 6.2.1, 6.2.2)
- Supports educators to communicate with families confidently and respectfully, sharing insights and strategies in ways that build trust.
- Helps services align their practice with community needs, culture and strengths through place-based coaching.
QA7 · Governance and Leadership (Elements 7.1.2, 7.2.1, 7.2.3)
- Strengthens leadership capacity in continuous improvement, reflective supervision and embedding the service philosophy into everyday practice.
- Supports leaders in developing meaningful QIP goals, monitoring progress and sustaining change through power-with relationships.
Early Years Learning Framework (EYLF v2.0)
- Secure, respectful and reciprocal relationships: coaching supports educators to enact relational, attuned practice with children, families and colleagues.
- Equity, inclusion and diversity: encourages reflection on bias and assumptions so practice becomes more inclusive and responsive to each child and family.
- Ongoing learning and reflective practice: positions coaching as a regular space for deep reflection, inquiry and refinement of pedagogy.
- Reflective practice: builds educators' capacity to critically reflect on decisions, routines and interactions and to link these to theory and outcomes.
- Professional collaboration: strengthens team conversations, shared language and collective responsibility for practice change.
- Learning environments: supports educators to design environments that are calm, predictable, engaging and responsive to children's needs and interests.
- Outcome 1, strong sense of identity: when educators feel supported and clear in their practice, they create environments where children feel secure, valued and understood.
- Outcome 3, strong sense of wellbeing: improved educator wellbeing, co-regulation and relational practice flow directly into children's emotional safety and resilience.
- Outcome 4, confident and involved learners: coaching helps educators remove barriers to engagement, plan rich learning experiences and support children's agency and curiosity.
Victorian Early Years Learning and Development Framework (VEYLDF)
- Outcome 1, Identity: supports educators to design curriculum, pedagogy and daily practices that honour each child's unique needs, strengths and cultural identity.
- Outcome 2, Community: strengthens educators' capacity to build inclusive, connected learning communities where every child experiences a sense of contribution and mutual care.
- Outcome 3, Wellbeing: builds staff capability to notice, interpret and respond to children's emotional states in ways that support safety, co-regulation and resilience.
- Outcome 4, Learning: strengthens educators' ability to plan, document and reflect on learning responsive to children's interests, needs, motivations and executive functioning.
- Outcome 5, Communication: encourages language-rich environments where children are supported to express ideas, negotiate, question and contribute to shared conversations with confidence.
VEYLDF Practice Principles
Our facilitators draw on the UN Convention on the Rights of the Child and the rights of persons with disability. They recognise all children as rights-holders, capable of participating in their social worlds through their relationships with others.
- Reflective practice: participants engage in reflective practice throughout the program and are encouraged to collaborate with other professionals through discussion forums.
- Partnerships with families: by building respectful relationships and strong partnerships with colleagues, family members and professionals, all parties work towards a shared goal to support each child's learning, development and positive outcomes through transitions from home to the service and from the service to school.
- High expectations for every child: educators reflect on and evaluate their professional beliefs, values and practices, exploring behaviour guidance principles that promote high expectations for every child, regardless of personal judgement about the child or their family background.
- Equity and diversity: educators view responses to children's behaviour as equitable, not equal. Fairness, equity and inclusion run through our packages, which consider each child's familial and community context alongside their individual capabilities and needs.
- Respectful relationships and responsive engagement: by building strong connections with children and their families, educators develop behavioural expectations that are fair and respectful to each child.
- Assessment for learning and development: assessment tools in our packages help educators gather information about a child's wellbeing, strengths, interests and relationships, and document behaviour with particular attention to any learning needs linked to an underlying, unmet need.
- Integrated teaching and learning approaches: the tools in this package help educators integrate teaching and learning approaches that support inclusion and access for every child at their service.
School Readiness Funding Priority Areas
- Access & Inclusion: supports leaders and educators to reflect on structural, cultural and relational factors affecting children's access to meaningful participation, and co-constructs inclusive strategies responsive to diverse abilities, cultures and family circumstances.
- Communication: helps educators refine communication styles, including 'say what you see, ask a question', and encourages language-rich interactions, shared book reading and conversational turn-taking.
- Wellbeing (social and emotional): strengthens educators' understanding of their own Cups profiles and stress patterns, and builds guidance-oriented approaches to children's behaviour that prioritise co-regulation and emotional literacy.
The Difference
Why educators choose Phoenix Support
When your service books with us, this is what you draw on:
- ✓147 years' combined coaching experience across the team, in solution-focussed, strengths-based methods.
- ✓Coaching grounded in the guidance approach and the Phoenix Cups framework, moving teams away from behaviourism and toward understanding behaviour as an expression of unmet needs.
- ✓Dr Louise Porter, well known to many standalone kindergartens, leads our BESST program, which can run alongside Coaching & Mentoring on the same SRF menu.
- ✓Facilitators based in Melbourne, Brisbane and Sydney, with rural and regional services supported directly.
Next Step
Get a quote now
Call 1300 361 243 to discuss your service's needs, or contact us for a customised quote.
The Difference
Why educators choose Phoenix Support
When your service books with us, this is what you draw on:
- ✓147 years' combined coaching experience across the team, in solution-focussed, strengths-based methods.
- ✓Coaching grounded in the guidance approach and the Phoenix Cups framework, moving teams away from behaviourism and toward understanding behaviour as an expression of unmet needs.
- ✓Dr Louise Porter, well known to many standalone kindergartens, leads our BESST program, which can run alongside Coaching & Mentoring on the same SRF menu.
- ✓Facilitators based in Melbourne, Brisbane and Sydney, with rural and regional services supported directly.
Next Step
Get a quote now
Call 1300 361 243 to discuss your service's needs, or contact us for a customised quote.