Coming soon
Psychosocial safety and wellbeing for education and care services
If you lead an education and care service, this program helps you understand how your team experiences work and can inform your psychosocial hazard planning. It builds on what helps your team thrive, and it is a collaboration between Phoenix Support for Educators and Conscious Positivity.
Want the detail first? See how it works
A collaboration between
Coming soon
Psychosocial safety and wellbeing for education and care services
If you lead an education and care service, this program helps you understand how your team experiences work and can inform your psychosocial hazard planning. It builds on what helps your team thrive, and it is a collaboration between Phoenix Support for Educators and Conscious Positivity.
Want the detail first? See how it works
A collaboration between
Why it matters
Psychosocial safety starts with understanding
Educator wellbeing is shaped by the conditions people work in. Psychosocial safety means identifying and addressing what may cause harm at work, and strengthening what helps people thrive. It is part of creating safe, supportive environments for children and educators.
Under work health and safety laws, a person conducting a business or undertaking, such as an employer, must eliminate psychosocial risks if it is reasonably practicable to do so. If it is not, they must minimise them so far as is reasonably practicable. Requirements differ by state and territory.
Source: Safe Work Australia, PCBU duties for psychosocial risks (checked 2 November 2026)
Psychological safety and a positive organisational culture can help educators feel safe, connected, supported, and able to do their best work.
The program brings together
- ✓Psychosocial hazard assessment
- ✓Educator wellbeing
- ✓Positive organisational culture
So your service can see what needs attention and build on what is already working.
Why it matters
Psychosocial safety starts with understanding
Educator wellbeing is shaped by the conditions people work in. Psychosocial safety means identifying and addressing what may cause harm at work, and strengthening what helps people thrive. It is part of creating safe, supportive environments for children and educators.
Under work health and safety laws, a person conducting a business or undertaking, such as an employer, must eliminate psychosocial risks if it is reasonably practicable to do so. If it is not, they must minimise them so far as is reasonably practicable. Requirements differ by state and territory.
Source: Safe Work Australia, PCBU duties for psychosocial risks (checked 2 November 2026)
Psychological safety and a positive organisational culture can help educators feel safe, connected, supported, and able to do their best work.
The program brings together
- ✓Psychosocial hazard assessment
- ✓Educator wellbeing
- ✓Positive organisational culture
So your service can see what needs attention and build on what is already working.
Two questions
What the assessment explores
The online assessment looks at two things: what may be creating psychosocial risk in your service, and what is already working that you can build on.
Risk
What may be creating risk?
Psychosocial hazards such as job demands, job control, role clarity, change management, workplace relationships, and support from supervisors.
Strengths
What is already working?
Psychological safety, belonging, a voice in decisions, meaning in work, and joy and learning at work.
The result is a human-centred view of your team’s lived experience of work. It can inform your work health and safety planning and opens up time for reflection, learning, and change.
The assessment is a reflective tool. It is not legal advice and does not replace your service’s own risk management.
Two questions
What the assessment explores
The online assessment looks at two things: what may be creating psychosocial risk in your service, and what is already working that you can build on.
Risk
What may be creating risk?
Psychosocial hazards such as job demands, job control, role clarity, change management, workplace relationships, and support from supervisors.
Strengths
What is already working?
Psychological safety, belonging, a voice in decisions, meaning in work, and joy and learning at work.
The result is a human-centred view of your team’s lived experience of work. It can inform your work health and safety planning and opens up time for reflection, learning, and change.
The assessment is a reflective tool. It is not legal advice and does not replace your service’s own risk management.
Our approach
Understanding needs, shaping conditions
Healthier workplaces start with understanding people and the conditions we create for them.
The Phoenix Cups® framework is an analogy for the human needs that influence behaviour, emotions, and wellbeing. The five Cups are Safety, Connection, Freedom, Mastery, and Fun. In the framework, everyone has all five Cups, and their relative importance differs for each individual.
When important needs are being met, people are more likely to experience wellbeing. When they are not, behaviour is information, and a prompt to get curious with the person about what might help.
Conscious Positivity is about being intentional in what we do with that understanding. It adds a workplace lens, asking leaders to look at how everyday interactions, leadership practices, relationships, and organisational conditions shape these experiences, and what they can consciously strengthen or change.
Psychologically safer, more positive workplace cultures are shaped by the conditions, relationships, and everyday interactions that help people feel safe, connected, capable, and supported to contribute.
Questions we ask together
What can we strengthen to help people and teams thrive?
What is helping people’s Cups stay full?
What may be unintentionally emptying them?
What kind of workplace are we intentionally creating for the people who work here?
Our approach
Understanding needs, shaping conditions
Healthier workplaces start with understanding people and the conditions we create for them.
The Phoenix Cups® framework is an analogy for the human needs that influence behaviour, emotions, and wellbeing. The five Cups are Safety, Connection, Freedom, Mastery, and Fun. In the framework, everyone has all five Cups, and their relative importance differs for each individual.
When important needs are being met, people are more likely to experience wellbeing. When they are not, behaviour is information, and a prompt to get curious with the person about what might help.
Conscious Positivity is about being intentional in what we do with that understanding. It adds a workplace lens, asking leaders to look at how everyday interactions, leadership practices, relationships, and organisational conditions shape these experiences, and what they can consciously strengthen or change.
Psychologically safer, more positive workplace cultures are shaped by the conditions, relationships, and everyday interactions that help people feel safe, connected, capable, and supported to contribute.
Questions we ask together
What can we strengthen to help people and teams thrive?
What is helping people’s Cups stay full?
What may be unintentionally emptying them?
What kind of workplace are we intentionally creating for the people who work here?
How it works
Assess, learn, strengthen
-
1
Assess
The Psychosocial Hazard & Wellbeing Assessment starts with the people who know your workplace best: your team. The online assessment gives staff a structured way to share their experience of psychosocial hazards, psychological safety, relationships, wellbeing, and the conditions that help people thrive. Results can inform whole-service reflection, leadership planning, risk management, and ongoing improvement.
-
2
Learn
Findings help most when people know what to do with them. Online learning and practical resources will help leaders and educators understand the results and build skills in psychological safety, communication, relationships, human needs, wellbeing, and positive workplace culture. They will be written for education and care services and kept practical enough for everyday workplace use.
-
3
Strengthen
Some services want a person beside them for the next step. Tailored onsite support helps your team act on what the assessment finds through whole-team professional learning, leadership development, coaching, facilitated reflection, and workplace culture support, shaped around the strengths, risks, and priorities the assessment identifies in your service.
Assess the risks. Understand the needs. Strengthen the culture.
Phoenix Support for Educators and Conscious Positivity
How it works
Assess, learn, strengthen
-
1
Assess
The Psychosocial Hazard & Wellbeing Assessment starts with the people who know your workplace best: your team. The online assessment gives staff a structured way to share their experience of psychosocial hazards, psychological safety, relationships, wellbeing, and the conditions that help people thrive. Results can inform whole-service reflection, leadership planning, risk management, and ongoing improvement.
-
2
Learn
Findings help most when people know what to do with them. Online learning and practical resources will help leaders and educators understand the results and build skills in psychological safety, communication, relationships, human needs, wellbeing, and positive workplace culture. They will be written for education and care services and kept practical enough for everyday workplace use.
-
3
Strengthen
Some services want a person beside them for the next step. Tailored onsite support helps your team act on what the assessment finds through whole-team professional learning, leadership development, coaching, facilitated reflection, and workplace culture support, shaped around the strengths, risks, and priorities the assessment identifies in your service.
Assess the risks. Understand the needs. Strengthen the culture.
Phoenix Support for Educators and Conscious Positivity
What to expect
Built for education and care
- ✓Reflective: it encourages understanding and conversation about how work is experienced.
- ✓Strengths- and risk-informed: it identifies what needs attention and builds on what is already working.
- ✓Human-centred: it recognises that wellbeing is shaped by needs, relationships, systems, and everyday experiences.
- ✓Grounded in psychological safety: people need to feel safe to ask for help, share ideas, acknowledge mistakes, and raise concerns.
- ✓Practical: it moves from assessment and insight to actions that strengthen workplace culture.
- ✓Flexible: it suits individual services, whole organisations, leadership teams, and Communities of Practice.
Ways to use it
- As a baseline culture snapshot
- As part of a wellbeing, psychosocial safety, or leadership focus
What to expect
Built for education and care
- ✓Reflective: it encourages understanding and conversation about how work is experienced.
- ✓Strengths- and risk-informed: it identifies what needs attention and builds on what is already working.
- ✓Human-centred: it recognises that wellbeing is shaped by needs, relationships, systems, and everyday experiences.
- ✓Grounded in psychological safety: people need to feel safe to ask for help, share ideas, acknowledge mistakes, and raise concerns.
- ✓Practical: it moves from assessment and insight to actions that strengthen workplace culture.
- ✓Flexible: it suits individual services, whole organisations, leadership teams, and Communities of Practice.
Ways to use it
- As a baseline culture snapshot
- As part of a wellbeing, psychosocial safety, or leadership focus
Packages
Four ways to start
Coming soon. Package names, inclusions, and prices will be confirmed before launch. The four levels below show the idea only.
The idea: start with the assessment, then add support as your service needs it.
Package 1
Awareness
- ✓The assessment
- ✓A debrief call
Package 2
Cultivate
- ✓Everything in Awareness
- ✓An online course
Package 3
Growth
- ✓Everything in Cultivate
- ✓A workshop for your service
Package 4
Flourish
- ✓Everything in Growth
- ✓Ongoing coaching
Packages
Four ways to start
Coming soon. Package names, inclusions, and prices will be confirmed before launch. The four levels below show the idea only.
The idea: start with the assessment, then add support as your service needs it.
Package 1
Awareness
- ✓The assessment
- ✓A debrief call
Package 2
Cultivate
- ✓Everything in Awareness
- ✓An online course
Package 3
Growth
- ✓Everything in Cultivate
- ✓A workshop for your service
Package 4
Flourish
- ✓Everything in Growth
- ✓Ongoing coaching
Next step
Be first to hear the details
Our aim is safer workplaces, stronger teams, and thriving educators.
Want to see how your team experiences work? The program is coming soon. Register your interest and we’ll email you when we have details to share.
Have a question first? Talk to us
Next step
Be first to hear the details
Our aim is safer workplaces, stronger teams, and thriving educators.
Want to see how your team experiences work? The program is coming soon. Register your interest and we’ll email you when we have details to share.
Have a question first? Talk to us
Your presenters
Meet the people who deliver it
Sandi Phoenix leads the online content and the assessment. Face-to-face sessions are delivered by Christopher Phoenix for Phoenix Support for Educators and Jo Maloney for Conscious Positivity.
Sandi Phoenix
Online content and the assessment
Sandi Phoenix is the founding director and principal facilitator of Phoenix Support for Educators. She has blended psychological science and education since 1998, and she created the Phoenix Cups framework. Sandi holds a Bachelor of Psychological Science and is studying a Masters in Neuroscience and Mental Health.
Christopher Phoenix
Face to face, Phoenix Support for Educators
Christopher Phoenix is a university lecturer, keynote speaker, author, researcher, and the wellbeing specialist for Phoenix Support for Educators. He co-wrote The Phoenix Cups: A Cup Filling Story and delivers workplace wellbeing workshops that blend education and fun. He is undertaking a PhD in Philosophy.
Jo Maloney
Face to face, Conscious Positivity
Jo Maloney is the founder of Conscious Positivity. Over 30 years in the early childhood and community sectors, she has worked as a consultant, speaker, coach, and author. Jo holds a Masters in Applied Positive Psychology and a Bachelor of Teaching (Early Childhood), and wrote Wellbeing Science in Early Childhood Education: How to Create Positive Change.
Your presenters
Meet the people who deliver it
Sandi Phoenix leads the online content and the assessment. Face-to-face sessions are delivered by Christopher Phoenix for Phoenix Support for Educators and Jo Maloney for Conscious Positivity.
Sandi Phoenix
Online content and the assessment
Sandi Phoenix is the founding director and principal facilitator of Phoenix Support for Educators. She has blended psychological science and education since 1998, and she created the Phoenix Cups framework. Sandi holds a Bachelor of Psychological Science and is studying a Masters in Neuroscience and Mental Health.
Christopher Phoenix
Face to face, Phoenix Support for Educators
Christopher Phoenix is a university lecturer, keynote speaker, author, researcher, and the wellbeing specialist for Phoenix Support for Educators. He co-wrote The Phoenix Cups: A Cup Filling Story and delivers workplace wellbeing workshops that blend education and fun. He is undertaking a PhD in Philosophy.
Jo Maloney
Face to face, Conscious Positivity
Jo Maloney is the founder of Conscious Positivity. Over 30 years in the early childhood and community sectors, she has worked as a consultant, speaker, coach, and author. Jo holds a Masters in Applied Positive Psychology and a Bachelor of Teaching (Early Childhood), and wrote Wellbeing Science in Early Childhood Education: How to Create Positive Change.
Tell us about your service
Tell us a little about you and your service. We’ll email you when we have details to share.
- ✨ Three short steps
- 💾 Saves on this device as you go
- 📬 Goes straight to our team
👋 Welcome back
We’ve kept your answers on this device. Carry on where you left off.
Save or print
Your answers save on this device as you go, except your name, email, and phone, so you can close the page and come back to it here. Save a copy also downloads a file you can reopen anywhere. On a shared computer, choose Start again when you’re done.
Last step
Check your answers
Here’s what you’ve told us. Tap Edit on any part to change it, then send it to our team.
Your details go straight to the Phoenix Support for Educators team through our website. See our privacy policy, or call us on 1300 361 243.
👍 Thank you!
Your details have gone to the Phoenix Support for Educators team. We’ll email you when we have details to share. If you chose the newsletter, we’ve added you to the list.
Prefer to talk? Call us on 1300 361 243.
Save or print
Tell us about your service
Tell us a little about you and your service. We’ll email you when we have details to share.
- ✨ Three short steps
- 💾 Saves on this device as you go
- 📬 Goes straight to our team
👋 Welcome back
We’ve kept your answers on this device. Carry on where you left off.
Save or print
Your answers save on this device as you go, except your name, email, and phone, so you can close the page and come back to it here. Save a copy also downloads a file you can reopen anywhere. On a shared computer, choose Start again when you’re done.
Last step
Check your answers
Here’s what you’ve told us. Tap Edit on any part to change it, then send it to our team.
Your details go straight to the Phoenix Support for Educators team through our website. See our privacy policy, or call us on 1300 361 243.
👍 Thank you!
Your details have gone to the Phoenix Support for Educators team. We’ll email you when we have details to share. If you chose the newsletter, we’ve added you to the list.
Prefer to talk? Call us on 1300 361 243.
Save or print
Questions
Common questions
Who is this program for?
It is for leaders and teams in education and care services: individual services, whole organisations, leadership teams, and Communities of Practice.
What does it include?
Three parts: an online assessment, online learning and practical resources, and tailored onsite support. Package inclusions are to be confirmed before launch.
How much does it cost?
Prices are to be confirmed. Register your interest and we’ll email you when the prices are set.
When does it start?
The start date is to be confirmed. Register your interest and we’ll email you when we have a date to share.
Is the assessment legal advice or a compliance check?
No. It is a reflective tool. It is not legal advice and does not replace your service’s own risk management.
Who sees my team’s answers?
This is to be confirmed. We are settling how results are reported and who can see them, and we’ll explain it before the program opens.
Who delivers it?
Sandi Phoenix leads the online content and the assessment. Christopher Phoenix delivers face-to-face sessions for Phoenix Support for Educators, and Jo Maloney delivers them for Conscious Positivity.
How do I find out more?
Register your interest, send us a message, or call us on 1300 361 243.
Questions
Common questions
Who is this program for?
It is for leaders and teams in education and care services: individual services, whole organisations, leadership teams, and Communities of Practice.
What does it include?
Three parts: an online assessment, online learning and practical resources, and tailored onsite support. Package inclusions are to be confirmed before launch.
How much does it cost?
Prices are to be confirmed. Register your interest and we’ll email you when the prices are set.
When does it start?
The start date is to be confirmed. Register your interest and we’ll email you when we have a date to share.
Is the assessment legal advice or a compliance check?
No. It is a reflective tool. It is not legal advice and does not replace your service’s own risk management.
Who sees my team’s answers?
This is to be confirmed. We are settling how results are reported and who can see them, and we’ll explain it before the program opens.
Who delivers it?
Sandi Phoenix leads the online content and the assessment. Christopher Phoenix delivers face-to-face sessions for Phoenix Support for Educators, and Jo Maloney delivers them for Conscious Positivity.
How do I find out more?
Register your interest, send us a message, or call us on 1300 361 243.